30A Board Games ("we," "us," or "our") operates the website 30aboardgames.com and provides board game rental and delivery services in Santa Rosa Beach and along the 30A corridor in Florida.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a rental, or interact with our services. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
Personal Information you provide directly:
Name, email address, phone number, and mailing/delivery address (vacation rental address).
Payment information (processed securely by our payment providers like Stripe).
Rental details, such as booking dates, selected games or bundles, and any special requests.
Automatically Collected Information:
IP address, browser type, device information, and pages visited (via cookies and similar technologies).
Usage data related to how you interact with our site and booking system (powered by Booqable).
We do not collect sensitive personal information (such as racial or ethnic origin, religious beliefs, or biometric data) unless you voluntarily provide it.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your rental bookings, including scheduling free delivery and pickup in the 30A area.
To communicate with you about your order (confirmations, delivery notifications, pickup reminders, and buy-option requests).
To provide customer support and respond to inquiries.
To improve our services, website, and offerings (e.g., understanding popular games or bundles).
To send occasional promotional emails or texts about new games, seasonal offers, or rebooking (you can opt out at any time).
To comply with legal obligations and prevent fraud.
3. How We Share Your Information
We do not sell your personal information
We may share your information with:
Service providers who help us operate our business, such as Booqable (our rental management and booking system), payment processors (e.g., Stripe), email/SMS services, and delivery scheduling tools. These providers are contractually obligated to protect your data.
Professional advisors (accountants, lawyers) when necessary.
Law enforcement or government agencies if required by law.
We do not transfer your personal information to any external organizations for any purpose.
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction: Request a copy of the personal information we hold about you and ask us to correct inaccuracies.
Deletion: Request that we delete your personal information (subject to legal or contractual obligations, such as active rental records).
Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in emails or replying "STOP" to texts.
Do Not Sell: We do not sell your data, so no opt-out for sales is needed.
To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe (typically 30 days).
Florida residents may also have additional rights under the Florida Digital Bill of Rights (if applicable to our data practices). We honor valid privacy requests from all customers.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience. You can manage cookie preferences through your browser settings. We do not use cookies for targeted advertising by third parties.
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. International Users
Our services are intended for users in the United States, primarily Florida. If you access our site from outside the U.S., your information may be transferred to and processed in the United States.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
10. SMS
Message frequency varies. Message and data rates may apply.
For help, reply HELP to any text message or contact us at support@30aboardgames.com
Keep the existing opt-out instructions by replying STOP.
You may receive messages related to account updates, order confirmations, and promotional offers.
11. Contact Us
If you have questions about this Privacy Policy or our data practices. You can contact us at 850-600-2737 or privacy@30aboardgames.com
By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy.